|We are all about personal service and always happy to hear from you! |
However, if you have questions start with the Q&A below, you may find the answers you're looking for!
If you need further assistance, we will be happy to help!
Text messages, and phone calls may not be answered outside of business hours, but we do our best!
|* * * * * IMPORTANT WINTER BREAK and CHRISTMAS HOURS * * * * * |
Production will be CLOSED December 26th, 2016 through January 4th, 2017
Orders placed during the break that cannot be fulfilled without additional shipping or Production Rush fees will be handled as needed, and you will be notified if it cannot be fulfilled.
There will be no phone or email service during this time also.
*We will do our best to get back on track quickly and smoothly after reopening on January 5th.
I personally wish you a joyous and blessed Christmas and holiday season! Thank you for choosing
Amy's Card Creations for your invitations, stationery and party supplies! -Amy Ferrante
|HOW LONG WILL IT TAKE? ||Proofs are emailed within 3 business days. Orders ship within 2 business days after proof approval. Shipping transit time will depend on your location and the method you choose. |
|CAN I GET IT FASTER? ||Absolutely! Choose "Production Rush". For $25, we'll email your proof within 24 hours and ship within 24 hours of approval! Please note, expedited SHIPPING is NOT included in the rush fee. |
|CAN I CHANGE THINGS ABOUT THE DESIGN/CARD? ||Absolutely! Every order is handled by an artist and we'd be glad to accommodate special changes, colors, etc. Just put your requests on the personalization form OR the Comments box during checkout. |
|WHAT IF I NEED TO CANCEL MY ORDER? ||If your emailed proof has been sent, a 20% cancellation fee will apply. A full refund will not be issued under normal circumstances, this is to deter illegal printing of our copyrighted designs. If there are extreme circumstances we will consider that on a per order basis.|
|DO YOU SHIP OUTSIDE THE US? ||Unfortunately we no longer ship outside of the US due to repeated problems with customs, transit times, extreme shipping rates and duty fees upon import. |
|STILL HAVE QUESTIONS? ||Email: firstname.lastname@example.org |
Call or TEXT: 210-316-7508
Proud to say, MADE IN THE USA in Boerne, Texas